---
title: Why can't I access the Lesson Recording tool in Prism?
description: AI video recording project
---

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1. [Prism Knowledge Base](https://support.evidencebased.education/prism?hsLang=en)
2. [Lesson recording](https://support.evidencebased.education/prism/lesson-recording?hsLang=en)
3. [ECTs](https://support.evidencebased.education/prism/lesson-recording?hsLang=en#ects)

# Why can't I access the Lesson Recording tool in Prism?

If you can’t access the Lesson Recording tool, it usually means one of the following:

- Your school's setup hasn't been completed in Prism yet
- Setup was completed less than 7 days ago — there's a 7-day delay after setup to give schools time to share parent and pupil comms and collect any research opt-outs
- Your school has decided not to enable lesson recording

If it's been more than 7 days since setup and you still can't access the tool, please contact [lessonrecording@niot.org.uk](mailto:lessonrecording@niot.org.uk).

You can check with your Induction Tutor which of these applies.

- [Getting Started](https://support.evidencebased.education/prism/getting-started?hsLang=en)
- [Account Troubleshooting](https://support.evidencebased.education/prism/account-troubleshooting?hsLang=en)
- [Using Prism](https://support.evidencebased.education/prism/using-prism?hsLang=en#main-content)

    - [Induction Tutors](https://support.evidencebased.education/prism/using-prism?hsLang=en#induction-tutors)
    - [Mentors](https://support.evidencebased.education/prism/using-prism?hsLang=en#mentors)
    - [ECTs](https://support.evidencebased.education/prism/using-prism?hsLang=en#ects)
    - [AC Admins](https://support.evidencebased.education/prism/using-prism?hsLang=en#ac-admins)
    - [Regional / NIoT Admins](https://support.evidencebased.education/prism/using-prism?hsLang=en#regional-niot-admins)
- [Lesson recording](https://support.evidencebased.education/prism/lesson-recording?hsLang=en#main-content)

    - [Induction Tutors](https://support.evidencebased.education/prism/lesson-recording?hsLang=en#induction-tutors)
    - [Mentors](https://support.evidencebased.education/prism/lesson-recording?hsLang=en#mentors)
    - [ECTs](https://support.evidencebased.education/prism/lesson-recording?hsLang=en#ects)

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