---
title: What if I need help or want to know more?
description: An article about the lesson recording tool for Mentors
---

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- [Contact support](mailto:ecf@niot.org.uk)

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1. [Prism Knowledge Base](https://support.evidencebased.education/prism?hsLang=en)
2. [Lesson recording](https://support.evidencebased.education/prism/lesson-recording?hsLang=en)
3. [Mentors](https://support.evidencebased.education/prism/lesson-recording?hsLang=en#mentors)

# What if I need help or want to know more?

- **Technical issues**:
  
  You can find solutions to common issues in the [Lesson Recording Troubleshooting Guide](https://sldtrust-my.sharepoint.com/:w:/g/personal/b_mckeown_niot_org_uk/IQDJEkQRrXVjRbz8I7i67ro7ASNczOW7Ajgdy6-ueaonYKg?e=cqTWTq).
  
  If your issue persists, please contact [lessonrecording@niot.org.uk](mailto:lessonrecording@niot.org.uk).
- **General enquiries**  
  For questions about the lesson recording tool or the research project, please contact [lessonrecording@niot.org.uk](mailto:lessonrecording@niot.org.uk).
- **Data protection or research ethics**:
  
  You can find further information in the [Information Sheet and Privacy Notice.](https://sldtrust-my.sharepoint.com/:w:/g/personal/b_mckeown_niot_org_uk/IQD5AcLdvBdiToxjDnZGPDuzARAg88suB0ku8zaGmA4rMak?e=9BGVy2)
  
    - Data protection: [dpo@niot.org.uk](mailto:dpo@niot.org.uk)
    - For unresolved concerns about the research: [research.ethics@niot.org.uk](mailto:research.ethics@niot.org.uk)

 

- [Getting Started](https://support.evidencebased.education/prism/getting-started?hsLang=en)
- [Account Troubleshooting](https://support.evidencebased.education/prism/account-troubleshooting?hsLang=en)
- [Using Prism](https://support.evidencebased.education/prism/using-prism?hsLang=en#main-content)

    - [Induction Tutors](https://support.evidencebased.education/prism/using-prism?hsLang=en#induction-tutors)
    - [Mentors](https://support.evidencebased.education/prism/using-prism?hsLang=en#mentors)
    - [ECTs](https://support.evidencebased.education/prism/using-prism?hsLang=en#ects)
    - [AC Admins](https://support.evidencebased.education/prism/using-prism?hsLang=en#ac-admins)
    - [Regional / NIoT Admins](https://support.evidencebased.education/prism/using-prism?hsLang=en#regional-niot-admins)
- [Lesson recording](https://support.evidencebased.education/prism/lesson-recording?hsLang=en#main-content)

    - [Induction Tutors](https://support.evidencebased.education/prism/lesson-recording?hsLang=en#induction-tutors)
    - [Mentors](https://support.evidencebased.education/prism/lesson-recording?hsLang=en#mentors)
    - [ECTs](https://support.evidencebased.education/prism/lesson-recording?hsLang=en#ects)

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